ECLINIC PTY LTD SCORE 94.60% FOR CUSTOMER SATISFACTION

The judging process for the 2002 Australian Achiever awards for Melbourne's Telecommunication Services was completed on 22nd May.

eClinic Pty Ltd scored a highly recommended 94.60%.

The Australian Achiever Awards are an independent, unbiased awards system based on assessment ratings from a businesses' own customers - an indication of a well run business where satisfied customers are a sign that a business is healthy and worthy of praise.

The award system focuses on the grass roots of community services and is designed to allow local businesses to legitimately prove their dedication to customer service in an award procedure which gives recognition to businesses within their own field of endeavour. These businesses that put greater effort into customer service should be congratulated. They are worthy of high consideration from the public when customer service is regarded as an important value in business relationships.

Some of the comments Australian Achiever received from eClinic Pty Ltd clients are:

"Very friendly and polite. Great value and nice people. Prompt in fixing problems."

"Professional, efficient and prompt. Always friendly, polite and helpful. Very good product."

"Pamila is fabulous. Availability and follow through is very professional."

For verification of this report, please call

Geoff Harwood, Director, Australian Achiever, (03) 9564 7899