Deliver quality palliative care effectively and efficiently for improved patient quality of life. Opportunity Palliative care organisations are increasingly seeking patient information management systems for enhanced quality in the delivery of care for their patients and improved efficiencies in the management of their organisations.

• The ability to incorporate and access real-time information
• The ability to access a system from multiple locations
• To enable information to be shared across multiple competencies within an organisation e.g. specialists, nurses
• To allow information to be shared with other care providing organisations e.g. hospital, district nurses

eClinic Pty Ltd, also realised that palliative care organisations mostly did not have nor need sophisticated IT infrastructure for managing mission critical patient information management systems.

In response to these challenges, eClinic developed PalCare - a fully managed patient information management system whereby the applications and database reside on servers hosted in a professionally managed data centre with access via a secure web browser.

PalCare – The System & Service PalCare transcends current electronic patient information management solutions for the delivery of palliative care and support services at the point of care. PalCare, developed by eClinic Pty Ltd, is a secure fully managed patient information management system and service that integrates acute and community care information into a single view of the patient, enabling health and support care providers to optimise the quality of care for their patient at the time and point of care. Whether the care provider is at the home of the patient, treating the patient at inpatient facilities or on-call, real-time information regarding the patient can be remotely accessed via a secure web browser and updated conveniently and efficiently.

Management & Maintenance

• The PalCare system is web-based and fully hosted, supported and maintained at the eClinic data centre, eliminating the need for software, hardware, network infrastructure or dedicated system administration staff by the palliative care organisation.

System Features

• Management tools for the optimal care of the patient
  

  Patient Details Personal Contacts Professional Carers Medications Equipment Management Care Plans Episodes of Care Diagnosis Symptom Assessment Referral Information Pain Summary Hospital Admissions Hospital Discharges Death Patient Summary Reports

• Extensive tools for care team resource management
• Detailed and live reporting in line with industry and regulatory requirements
• A stable scalable platform. eClinic currently supports more than half a million electronic health transactions per month.
• Secure access by health and community care providers from desktop or laptop computers or with internet access

Design & Industry Compliance Features

• The eClinic PalCare system is a comprehensive full-service and ready to implement patient information management system developed specifically for use by palliative care organisations.
• It has been designed to fully comply with the Victorian Palliative Care Reporting System (VicPCRS), Minimum Data Set (MDS) and Performance Indicators Data Set (PIDS).

Customisation/Optimisation/Growth Capabilities

• The PalCare system while ready to implement, may be further customised to meet the specific requirements of the palliative care organisation.
• Additional associated organisation systems can be fully integrated into the PalCare system.

Security Access Features

• Security of data is ensured though use of HTTPS and PKI digital certificate technology providing authentication and 128 bit SSL data encryption.
• Secure access from any web-enabled terminal (including remote users) is achieved through use of an Application Service Provider (ASP) model, without the need for special user software. Health and support care providers, at the point-of-care, can simply use an available telephone line to dial the internet or a GPRS mobile connection as an optional back up.

Installation & Support

• PalCare operates via eClinic’s hosted secure servers.
• Existing electronic patient information from organisations can be migrated into PalCare.
• eClinic organises training for the organisation’s staff in the use of the PalCare system.
• eClinic provides ongoing user support through its extended hours help-desk.

The Benefits Of PalCare For Your Organisation eClinic’s PalCare system and service with its comprehensive range of features is expected to tangibly benefit palliative care organisations in terms of efficiencies and by improving quality of care of the patient by access to accurate, complete and real-time patient information. For The Palliative Organisation

PalCare improves the management, efficiency and cost effectiveness of organisational systems.

• Patient care plans are managed and monitored efficiently and effectively through the compilation and consolidation of all clinical and social data received electronically.
• There is ease of access to patient data by care team providers while maintaining the integrity of the data and process.
• Detailed reports to meet internal and external stakeholder requirements can be prepared efficiently and in a timely manner.
• Care team resources can be managed efficiently and effectively, enabling maximisation of time with patients.
• Inventory control of equipment allocated to patients is better managed.

For the Patient

PalCare enables optimisation of the quality of care delivered to the patient. It also enhances the care provider interaction with the patient, family members and friends.

• Better quality of palliative and support care though better coordination across physical, psychological, spiritual, social care is achieved based on real-time up-to-date data from the health and community sector care providers. The patient may be admitted to hospital, discharged and then readmitted – but at all times the information associated with the patient is totally up to date.
• Potential adverse episodes associated with the patients health and well being can be identified earlier with the PalCare system assessment and report tools.

PalCare For Your Organisation

To organise PalCare for your organisation, simply contact the eClinic Business Development Director. Based on your requirements, eClinic will prepare a proposal and a plan for implementation and management of PalCare for your organisation.

PalCare Demo

A limited demonstration system is available at demo.palcare.com.au. For a full demonstration please contact us using the details below.

Register your interest here

Contact Details

eClinic Pty Ltd
ABN 80 092 450 274
657 Nicholson Street
Carlton North
Victoria 3054
Australia
Phone: +61 3 9381 4567
Fax: + 3 9381 4657
Email: info@palcare.com.au
Web Site: www.eclinic.com.au